Shipping policy
Shipping Policy
Last updated: September 2026
Thank you for shopping with Kurt Marques.
Our products are produced on demand. This helps us reduce unnecessary overproduction while allowing each product to be produced specifically for your order.
Production time is included in the estimated delivery timeframe shown below.
ORDER PROCESSING AND DELIVERY
Kurt Marques products are produced on demand and shipped through our trusted fulfilment and shipping partners.
Estimated delivery time for Sweden and the EU:
5–9 business days
The estimated delivery time includes production and shipping.
Delivery times are estimates and may vary depending on the product, destination, seasonal demand, holidays, and shipping carrier.
The estimated delivery timeframe shown at checkout for your specific order should always be considered the most up-to-date estimate.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
Nothing in this Shipping Policy limits your statutory rights in the event of delayed or failed delivery.
SHIPPING COSTS
Shipping costs are calculated and displayed at checkout based on your delivery location and the products included in your order.
Free shipping is available on orders over 1,000 SEK within Sweden and the EU.
For orders delivered outside the European Union, customs duties, import taxes, or other local charges may apply depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
SPLIT SHIPMENTS
Some orders may arrive in more than one package if products are fulfilled from different facilities.
You will not be charged additional shipping costs solely because we divide an order into multiple shipments.
Where tracking is available, tracking information will be provided for each shipment.
ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.
Please allow up to 48 hours after receiving your shipping confirmation for tracking information to update.
INCORRECT ADDRESS OR UNCLAIMED ORDERS
Please ensure that your shipping information is complete and correct before submitting your order.
If an order cannot be delivered because the customer provided an incorrect or incomplete address, or if a shipment is returned after not being collected, please contact us.
Where reshipment is requested, additional shipping costs may apply where permitted by applicable law.
LOST OR DELAYED ORDERS
Kurt Marques remains your point of contact regarding your order, even when delivery is carried out by one of our fulfilment or shipping partners.
If your order has not arrived within the expected delivery timeframe, please contact us at:
Please include your order number so that we can investigate the shipment with the relevant fulfilment partner or shipping carrier.
If an order is lost or significantly delayed, the matter will be handled in accordance with applicable consumer protection law.
RETURNS
For information about returns, cancellations, refunds, and your right of withdrawal, please see our Returns & Refund Policy.
CONTACT
If you have any questions about shipping or delivery, please contact:
Kurt Marques
Villavägen 7
748 40 Örbyhus
Sweden
Email: hello@kurtmarques.com